Privacy Policy

1. Introduction
Welcome to The London Co Professional Services Ltd ("we", "our", "us").
We are committed to protecting your privacy and handling your personal information in accordance with the UK General Data Protection Regulation (UK GDPR), the Data Protection Act 2018, and other applicable privacy laws.
This Privacy Policy explains how we collect, use, store and protect your personal information when you visit our website.

2. Who We Are
Business Name: The London Co Professional Services Ltd
Registered Address: Office 3 Albert House, Kennington Lane, London, England, United Kingdom, SE11 4RH
Email: thelondonco.proservices@outlook.com
Telephone: 07821 037235
If you have any questions about this Privacy Policy or your personal information, please contact us using the details above.

3. Information We Collect
We only collect personal information that you voluntarily provide to us.
This may include:

• Full name

• Email address

• Telephone number

• Company name (if applicable)

• Any information you include within an enquiry or contact form

We do not intentionally collect special category personal data.

4. How We Collect Your Information
We collect your information when you:

• Complete a contact form

• Send us an email

• Telephone us

• Request information about our services

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5. Why We Use Your Information
We use your information to:

• Respond to enquiries

• Provide requested information

• Communicate with you regarding our services

• Maintain business records

• Meet our legal obligations where applicable

We do not sell your personal information.

6. Legal Basis for Processing
Under UK GDPR, we process your information under one or more of the following lawful bases:

• Legitimate Interests – responding to enquiries and operating our business.

• Contract – where processing is necessary before entering into or performing a contract.

• Legal Obligation – where required by law.

• Consent – where you have specifically agreed to receive marketing communications.

7. Marketing
We will only send marketing communications where you have consented or where permitted by law.
You may withdraw your consent at any time by contacting us or using the unsubscribe link included in our emails.

8. Sharing Your Information
We do not sell or rent your personal information.
We may share your information with trusted service providers who assist us in operating our website or business, including:

• Website hosting providers

• IT support providers

• Professional advisers

• Legal or regulatory authorities where required by law

Any third parties are required to keep your information secure and confidential.

9. International Transfers
Where your personal information is transferred outside the United Kingdom, we will ensure appropriate safeguards are in place, such as adequacy regulations or approved contractual clauses, in accordance with UK GDPR.

10. Data Security
We implement appropriate technical and organisational measures to protect your information against:

• Unauthorised access

• Accidental loss

• Misuse

• Alteration

• Disclosure

Although we strive to protect your information, no internet transmission can be guaranteed to be completely secure.

11. Data Retention
We only retain personal information for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting and regulatory requirements.
When information is no longer required, it will be securely deleted or anonymised.

12. Your Rights
Under UK GDPR you have the right to:

• Access your personal information

• Request correction of inaccurate information

• Request deletion of your information

• Restrict processing

• Object to processing

• Request transfer of your information where applicable

• Withdraw consent where processing is based on consent

• Lodge a complaint with the Information Commissioner's Office (ICO)

For more information, visit the ICO website at www.ico.org.uk.

13. Cookies
Our website may use essential cookies that are necessary for the operation of the website.
If we use analytics or marketing cookies, these will only be used where required by law and in accordance with our Cookie Policy.

14. Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.

15. Children's Privacy
Our website is not intended for children under the age of 13.
We do not knowingly collect personal information from children.

16. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with an updated effective date.

17. Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact:
The London Co Professional Services Ltd
Office 3 Albert House, Kennington Lane, London, England, United Kingdom, SE11 4RH
Email: thelondonco.proservices@outlook.com
Telephone: 07821 037235
Information Commissioner's Office
If you remain dissatisfied after contacting us, you have the right to complain to the Information Commissioner's Office (ICO):
Information Commissioner's Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Website: https://ico.org.uk/
Telephone: 0303 123 1113